Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | it is FABULOUS! I just received my wrapped canvas image and it is FABULOUS! I am extremely impressed and grateful. When other companies declined the photo, you accepted leaving me skeptical. It could not have come out better. I will work with you again to be sure! Great job and my immense thanks.
Diana M., Canfield | caught me off guard. The four frames that I ordered all came in mint condition in a tidy manner. However, the largest floating frame for a 36” x 48” painting was a bit too large and the brackets wouldn’t work. Now I am left to make my own custom brackets to try to make this work. Considering this was a $350 frame, this caught me off guard.
Mark R., Edmonton | It looks amazing but ... Thank you so much for the print. It looks amazing. The only thing I was a little concerned over was that the box had gotten wet during shipping. It didn't affect the print at all but it made me concerned that there wasn't an extra bag or plastic wrap around the foam protector. Overall the canvass looks great. Thank you so much!!
Sarah, Houston |