I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | a quick note Just wanted to drop you a quick note - the floater frames arrived and they are just perfect!
Thank you so much for re-doing them!
Think you all might have added some extra packaging around them in the box - that seemed to be extra great too as they were really well cushioned.
Thanks again, am really happy - they're the perfect finish to my art!
Benz, Alabama | Just received 24\" square profile panels. Wow! Exceptional craftsmanship and best packaging I\'ve encountered for wood panels. I\'m looking forward to placing future orders!
Rob S., | This won't be my last order! I was very pleased with the speed, price and quality of the item I ordered. At first I couldn't believe it would come out cheaper and faster than ordering from the "Big Box" stores, but I had a deadline and they couldn't meet it. You have. Thanks for the great service. This won't be my last order.
Karel, Edmonton, AB |