I ordered a 36 x 36 canvas print of a photo I took in Tofino at Chesterman beach. Within a few hours - I had an email from Cynthia advising the resolution wasn\'t good enough to see if I had another file, to offer alternatives if not. I ended up switching to a better photo.
J. Collins, Vancouver | Better than I hoped... Print arrived today in good order. It is even better than I hoped it would be.
Thank you,
Bill, Calgary | superb customer service! I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, | THX My Aunt has just rung me in the UK to say how harry she is with the canvas you did for me and sent on to her,Thanks for the excellent service. (Picture was of her dog taken by me when I was on holiday with her in Vancouver)
Chris Robinson, Shaftesbury,Dorset,UK. |