Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | just love it. I just received the canvas print I ordered and just love it. Thank you very much. The turnaround, the quality of the work and options that are available are the main reasons why I would recommend EOC and will be a return customer!
Jeff Storey, Edmonton | Fantastic Frames like always the quality of your frames is fantastic!
great attention to detail and prompt shipping.
Thank You!
Glenn, Toronto | a memorable Christmas present! Had Toronto on canvas recreate a collage style that my parents had on their chalet walls from 15 years ago... Toronto on canvas replicated the look to \"t\". Thank you so much for what is bound to be a memorable Christmas present!
Sarah Claydon, Toronto |